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PLEASE READ: How to report an issue

NxA_NoxieNxA_Noxie
LawBreakers Rep: 2,740
Posts: 432
Member
edited July 28, 2017 in PS4 Beta Technical Issues & Bugs
You have found the Tech issues and Bugs forums! I am Noxie (AKA Jordygamergirl) from the Nexon QA department. Below you can find a simple ‘how to report’ guide. It will be greatly appreciated if everyone tries to follow the guidelines.

If you have a PC issue please post in - http://forums.lawbreakers.nexon.net/categories/beta-technical-issues-bugs

BUGS:
1. Search for your issue.
Another player may have already reported the issue. If you find someone has already made a thread please comment there.

2. Label your thread correctly.
Please name your thread similar to this [Game Bug] - "Summary of bug"
For example: [Enforcer] - I am unable to load into game as the Enforcer

3. More information is better! I absolutely love bugs that come with images and/or videos. Please be sure to include as much information as possible.

4. Please only put 1 bug in per thread. We may close threads with multiple bugs reported.

TECH SUPPORT:

1. Search for your issue.
Another player may have already reported the issue. If you find someone has already made a thread please comment there.

2. Label your thread correctly.
Please name your thread similar to this [Tech Issue] - "Summary of issue"
For example: [Game Crashes] - I am unable to launch game

3. Information for technical issues should include what operating system you are using and your system specs. Please also include details of exactly what the problem is.
Fair warning there is a chance that we will ask you to create a Customer Support ticket if we need more information.
https://support-lawbreakers.nexon.net/hc/en-us

EXPLOITS:
Please send us a Customer Support ticket for exploits or send me a PM. Please DO NOT submit these on the forums. This will hopefully limit the impact of any exploits that may be found.
https://support-lawbreakers.nexon.net/hc/en-us


Thank you for taking the time to read,

~ Noxie :)
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